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Call us 877-577-2801

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If you'd like to check the status of an order, (or cancel one that hasn't been processed), please go to the customer account page. You can also subscribe to our mailing list.
Most questions regarding shipping, payment, and returns are answered on our policies page which also has a FAQ section at the bottom of the page

Otherwise, we can be reached the following ways:

  • Chat with a customer service representative by clicking the chat button located at the top of this web page
  • Complete the contact form below or e-mail us at info@oktoberfesthaus.com
  • Call us toll free at 877-577-2801. Our business hours are Monday through Friday 9:30 am - 5:30 pm central standard time. If we are unable to take your call, leave a message or send us an email and someone will get back to you as soon as possible.

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