Shipping methods offered are USPS First Class Mail, USPS Priority Mail and UPS Ground, 2nd Day & 3rd Day.
It is our goal to ship your order as soon as possible. Typically our turnaround is 24-36 hours to ship your order. If you have a request for a rush, please send an email noting your shipping needs and we will do our best to accommodate your shipping time frame.Although most products ship within 24-36 hours note that business days are Monday - Friday and do not include Saturdays, Sundays or U.S. Holidays.
When calculating the transit time, the day the order is placed or the day that the package is shipped does not count as a transit day. For example, if you were to place an order on Tuesday, the order would likely ship on Wednesday or Thursday. The transit time countdown begins on the day following the pickup from our warehouse.
Thus, if a box is shipped to an address that requires four days of transit time, and the order were to be shipped on Wednesday, the order would arrive the following Tuesday (transit days: Thursday, Friday, Monday, Tuesday). If you have a specific day you need your order to arrive, please send an email noting your needs so that we can confirm if the package arrives on time.
When USPS Priority Mail is selected, an approximate 2-3 day transit time can be expected.When UPS Ground is selected, please refer to the transit times pictured on the chart listed below.
UPS Ground Shipping Time Estimates
When placing an order, buyer assumes full responsibility for providing correct bill to and ship to information. OktoberfestHaus.com assumes no responsibility for information that is incorrectly provided. In the event that incomplete or incorrect address information is provided to us and the package is returned, we will provide a full refund for the cost of the merchandise order with the original shipping costs deducted from the merchandise total.
All purchases at OktoberfestHaus.com may be returned up to 30 days of purchase. There will be a 15% re-stocking fee. Should you wish to make a return, please contact us so we can issue you a RMA number. Email us at: cs@OktoberfestHaus.com
It is our desire and company policy to provide our customers with products that satisfy. If you feel you received a damaged product, please read the conditions of the following return policy:
The following items are not refundable even if returned within the time limits:
Why should I measure my head?
Simply because your head size changes: losing a couple of pounds, getting a hair cut can change the size of your head.
Our hats fit head measurements from 21 1/8 inches to 23 7/8 inches. With standard head measurements for men's hats being 22 5/8 inches, and the standard head measurement for women's hats being 21 1/2 inches, we try to cover every head, from small to extra-large.
To get an accurate measurement use a non-stretch cloth measuring tape instead of a plastic one.
Go for a comfortably snug fit, not too tight and certainly not too loose. The use of a hat may also determine its best fit: a tighter hat stays on better when its windy outside.
Take your time
Place the measuring tape around the widest part of your head, resting it where you like your hat to sit.
Fit is very subjective
Some people wear their hats low, some at an angle and some quite high. Some prefer their fedoras to be angled.
When you've got the tape positioned, join the leading edge to the tape at any comfortable spot on your forehead and note the number of inches, including fractions of an inch.
Then simply compare the number of inches to the chart below to find your hat measurement.
A word of advice
Remember, if your measurement falls somewhere in the middle of a size range, it's advisable to choose the next largest size. Same with when you're trying to decided between "S/M" or "L/XL".
You will notice that some of our hats are "one size fits most". These hats generally have an elastic sweatband to accommodate a wide range of sizes.