Return Policy

What is the return policy of

All purchases at may be returned up to 30 days of purchase. There will be a 15% re-stocking fee. Should you wish to make a return, please contact us so we can issue you a RMA number. Email us at:

It is our desire and company policy to provide our customers with products that satisfy. If you feel you received a damaged product, please read the conditions of the following return policy:

  1. If you have received a damaged product, you must request an RMA (Return Merchandise Authorization) number by e-mail ( before the product can be returned. Please ensure you include your full name, order number, telephone number, item in question and a complete description of the problem. You will be contacted via email with an RMA number and product return instructions, typically, within 2 to 3 business days after submitting the completed request.
  2. Returned items must be complete without exception. When returning a product, you must enclose a copy of your sales receipt.
  3. will not pay the return shipping costs for non-fault returns. It is the customer's responsibility to ensure that the returned goods are packed properly and insured against loss. We cannot accept any responsibility for goods damaged in transit to us.
  4. If the returned product is verified as being damaged, it will be replaced or repaired as soon as possible.
  5. If a product requires compatibility, such as shoe size for wooden shoes, it is the buyers responsibility to ensure these details prior to purchasing the product. cannot guarantee any product that requires compatibility

Non-Refundable Items:

The following items are not refundable even if returned within the time limits:

  • Any items that are defaced or physically damaged by end-users; we reserve the right to check the condition of the returned items before issuing refund; any product returned without the original package that cannot be verified as our products; any items returned after 30 days and any items returned without RMA number and authorization.



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Why should I measure my head?

Simply because your head size changes: losing a couple of pounds, getting a hair cut can change the size of your head. 

Our hats fit head measurements from 21 1/8 inches to 23 7/8 inches. With standard head measurements for men's hats being 22 5/8 inches, and the standard head measurement for women's hats being 21 1/2 inches, we try to cover every head, from small to extra-large.

To get an accurate measurement use a non-stretch cloth measuring tape instead of a plastic one. 

Go for a comfortably snug fit, not too tight and certainly not too loose. The use of a hat may also determine its best fit: a tighter hat stays on better when its windy outside.

Take your time

Place the measuring tape around the widest part of your head, resting it where you like your hat to sit.

Fit is very subjective

Some people wear their hats low, some at an angle and some quite high. Some prefer their fedoras to be angled.

When you've got the tape positioned, join the leading edge to the tape at any comfortable spot on your forehead and note the number of inches, including fractions of an inch. 

Then simply compare the number of inches to the chart below to find your hat measurement.

A word of advice

Remember, if your measurement falls somewhere in the middle of a size range, it's advisable to choose the next largest size. Same with when you're trying to decided between "S/M" or "L/XL".

You will notice that some of our hats are "one size fits most". These hats generally have an elastic sweatband to accommodate a wide range of sizes.

We have a Hat Sizing Table along with the images of the item. Please refer to it before making your purchase. Thank you.


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