Shipping methods offered are USPS First Class Mail, USPS Priority Mail, FEDEX SMARTPOST & FEDEX or UPS Ground, 2nd Day & 3rd Day.
Incorrect Shipping Information When placing an order, it is the responsibility of the buyer to provide correct bill to and ship to information. We assume no responsibility for information that is incorrectly provided. In the event that incomplete or incorrect address information is provided to us and the package is returned, we will provide a full refund for the cost of the merchandise order with the original shipping costs deducted from the merchandise total. In the event our shipping software flags an address as being invalid, incorrect or requiring more information, the order will be held until a confirmation is received from the buyer at which time the order will be shipped and the turnaround shipping time noted above is nullified.
Free Shipping Free shipping promotions are subject to conditions and does not apply to any addresses outside of the continental USA or international addresses. If you require your order to arrive by a specific deadline, please refer to the Fedex SmartPost information noted below.
SHIPPING UPGRADES Shipping methods are subject to change without prior notification. Reasons might include if a UPS is selected for a PO address which only USPS can deliver to, a shipping upgrade in transit time etc
FEDEX SMARTPOST Note that this is typically the most economical method (Fedex will begin with the package and route it through its internal network and hand the package to the local USPS office for delivery on the "final mile" of the package). However, it is not guaranteed and is the slowest shipping method. Standard transit time of the package is 3-10 business days. Shipments originate on the West Coast, so addresses located in the Midwest to East coast can expect transit times of 4-14 business days. If you are placing an order that has a deadline, we strongly advise that you not select the Free Shipping or Fedex SmartPost option.
USPS Priority Mail An approximate 2-3 day transit time can be expected. Note that the USPS Mail does not provide a guarantee for their transit time standard options of Priority and First Class USPS Mail. Rather, the USPS transit times are estimates (although they are typically very reliable). If a guaranteed transit time is needed, the FEDEX 2nd Day or UPS 3rd Day option should be selected.
FEDEX Ground Shipping Time Estimates (Does not include SMARTPOST)
All purchases at OktoberfestHaus.com may be returned up to 30 days of purchase. There will be a 15% re-stocking fee. Should you wish to make a return, please contact us so we can issue you a RMA number. Email us at: info@Oktobefesthaus.com
It is our desire and company policy to provide our customers with products that satisfy. If you feel you received a damaged product, please read the conditions of the following return policy:
The following items are not refundable even if returned within the time limits:
Why should I measure my head?
Simply because your head size changes: losing a couple of pounds, getting a hair cut can change the size of your head.
Our hats fit head measurements from 21 1/8 inches to 23 7/8 inches. With standard head measurements for men's hats being 22 5/8 inches, and the standard head measurement for women's hats being 21 1/2 inches, we try to cover every head, from small to extra-large.
To get an accurate measurement use a non-stretch cloth measuring tape instead of a plastic one.
Go for a comfortably snug fit, not too tight and certainly not too loose. The use of a hat may also determine its best fit: a tighter hat stays on better when its windy outside.
Take your time
Place the measuring tape around the widest part of your head, resting it where you like your hat to sit.
Fit is very subjective
Some people wear their hats low, some at an angle and some quite high. Some prefer their fedoras to be angled.
When you've got the tape positioned, join the leading edge to the tape at any comfortable spot on your forehead and note the number of inches, including fractions of an inch.
Then simply compare the number of inches to the chart below to find your hat measurement.
A word of advice
Remember, if your measurement falls somewhere in the middle of a size range, it's advisable to choose the next largest size. Same with when you're trying to decided between "S/M" or "L/XL".
You will notice that some of our hats are "one size fits most". These hats generally have an elastic sweatband to accommodate a wide range of sizes.